EXCHANGE AND RETURN POLICY
All DVDs, books, and other products offered are non-returnable. However, if any DVD, book, or other product in your order is damaged or defective, we will gladly exchange it with the same title only. Please contact our Customer Service Department within 10 days of receipt (excluding weekends and U.S. holidays) to authorize an exchange. Visit our Contact Us page and select Customer Service.
Tamashii Press.com will not be responsible for any merchandise returned without a valid Customer Service Return Authorization Code.